We give you loads of calls included in your Phone plan, which means no nasty surprises on your bill.
Free Message Minder 1571 answer phone service
Our simple to use voicemail service for your landline. Just dial 1571 from your KC line to listen to your messages. Please note, this feature isn’t available over fibre phone lines.
Free Caller Display
Seeing the number of the caller before you answer for that extra level of security. Excludes KC Local which is charged at £1.02 per month.
Free Ex Directory
Remove your number from the phone directory and call displays.
Award-winning Customer Service based in Hull
We've been ISPA Awards finalists for 5 years running and we won 'Best Customer Experience' award in 2013.
We're just one local call away or you can even pop in to our Customer Centre on Carr Lane in Hull city centre. We're the only major broadband provider in the UK to offer a face-to-face walk-in centre if you need help.
FREE local customer support
Unlike other providers, we don’t charge expensive call rates for support. No 0870 or 0844 numbers to call. Just one free local call from your KC home phone and you’ll speak to someone here, in Hull, who can help you quickly.
FREE international calls with KC Global
If you've got friends and family living abroad you probably wish you could speak to them a bit more often. Add KC Global and you can make FREE calls to 50 of your favourite destinations.
A 13.75p set up charge per call applies to calls made outside your inclusive call allowance. Call charges (excluding VAT) are subject to rounding to the next whole penny. VAT is applied after rounding. You need to live within the area of our network to get KC Talk. Subject to a new 12 month contract. Prices shown are for payment by Direct Debit and with paper-free billing. Add 50p for non-Direct Debit payment types and 50p for paper billing..
- Local geographic numbers
- National calls to 01, 02 and 03 UK landline numbers. Including Free 0845 / 0870 and 197 local Directory Enquiry calls subject to our Fair Usage Policy.
- Applicable to calls made from KC landline to UK mobiles and within the allowed time bands of your chosen phone plan. These calls are timed to the next whole minute.
- 118288 national directory enquiry calls are subject to our Fair Usage Policy.