On call since 1904

Over 100 years experience has taught us that not every customer is the same. That's why we’ve created four unique phone plans and a host of add-ons which can save you money on calls outside of your standard allowance.

Award-winning Customer Service based in Hull

We've been ISPA Awards finalists for 5 years running and we won 'Best Customer Experience' award in 2013.

We're just one local call away or you can even pop in  to our Customer Centre on Carr Lane in Hull city centre. We're the only major broadband provider in the UK to offer a face-to-face walk-in centre if you need help.

FREE local customer support

Unlike other providers, we don’t charge expensive call rates for support. No 0870 or 0844 numbers to call. Just one free local call from your KC home phone and you’ll speak to someone here, in Hull, who can help you quickly.

FREE international calls with KC Global

If you've got friends and family living abroad you probably wish you could speak to them a bit more often. Add KC Global and you can make FREE calls to 50 of your favourite destinations.

Find out more


A 15.75p set up charge per call applies to calls made outside your inclusive call allowance . Call charges (excluding VAT) are subject to rounding to the next whole penny. VAT is applied after rounding. You need to live within the area of our network to get KC Talk. Subject to a new 12 month contract. Prices shown are for payment by Direct Debit and with paper-free billing. Add 50p for non-Direct Debit payment types and 50p for paper billing..

  1. Local geographic numbers
  2. National calls to 01, 02 and 03 UK landline numbers. Including Free 084 / 087 and 197 local Directory Enquiry calls subject to our Fair Usage Policy.
  3. Applicable to calls made from KC landline to UK mobiles and within the allowed time bands of your chosen phone plan. These calls are timed to the next whole minute.
  4. 118288 national directory enquiry calls are subject to our Fair Usage Policy.