Choose your Phone package

Product KC Local KC Local & Weekends KC Local, Evenings & Weekends KC Anytime

Monthly line rental included

Yes Yes Yes Yes

Unlimited local calls1

Yes Yes Yes Yes

Free UK Weekend calls

(Including 0845, 0870, 197)2

No Yes Yes Yes

Free UK Evening/Weekend calls

(Including 0845, 0870, 197)2

No No Yes Yes

Free UK 24/7 calls

(Including 0845, 0870, 197)2

No No No Yes

Free UK Weekend calls to mobiles3

60 mins 60 mins 120 mins No

Free UK Evening & Weekend calls to mobiles3

No No No 180 mins

Free 118288 Directory Enquiry calls

(On an Evening/Weekend)4

No No No Yes

Price

a month

£14.49 a month £16.99 a month £19.99 a month £21.99 a month

Order product

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…or call our team on 01482 604957

Choose your add ons

KC Phone Care

  • VIP Fix - same day fix
  • FREE engineer visits

£1.99 p/m

KC Global

Free international fixed line phone calls for one low monthly price to your 50 most popular destinations

£5.00 p/m

Discount 25

Save 25% on national and international calls.

£1.50 p/m

Ex directory

You will not be listed in the phone book

£ Free

KC Favourites

Save up to 25% on calls to your 10 favourite numbers.

£ Free

Provide paper bills

Online billing is free

£0.50 p/m

Start order again

Monthly

£

One off

£ (on first bill)

18 month contract

Free with every KC Phone package

  • Free Message Minder 1571 answer phone service

    Our simple to use voicemail service for your landline. Just dial 1571 from your KC line to listen to your messages.

  • Free Caller Display

    Seeing the number of the caller before you answer for that extra level of security. Excludes KC Local which is charged at £1.02 per month.

  • Free Ex Directory

    Remove your number from the phone directory and call displays

On call since 1904

Over 100 years experience has taught us that not every customer is the same. That's why we’ve created four unique phone plans and a host of add-ons which can save you money on calls outside of your standard allowance.

Award-winning Customer Service based in Hull

We've been ISPA Awards finalists for 5 years running and we won 'Best Customer Experience' award in 2013.

We're just one local call away or you can even pop in to our Customer Centre on Carr Lane in Hull city centre. We're the only major broadband provider in the UK to offer a face-to-face walk-in centre if you need help.

FREE local customer support

Unlike other providers, we don’t charge expensive call rates for support. No 0870 or 0844 numbers to call. Just one free local call from your KC home phone and you’ll speak to someone here, in Hull, who can help you quickly.

FREE international calls with KC Global

If you've got friends and family living abroad you probably wish you could speak to them a bit more often. Add KC Global and you can make FREE calls to 50 of your favourite destinations.

Find out more

Legal Stuff
A 13.75p set up charge per call applies to calls made outside your inclusive call allowance. Call charges (excluding VAT) are subject to rounding to the next whole penny. VAT is applied after rounding. You need to live within the area of our network to get KC Talk. Prices shown are for payment by Direct Debit and with for paper-free billing. Add 50p for non-Direct Debit payment types and 50p for paper billing. 12 month contract applies.

  1. Local geographic numbers
  2. National calls to 01, 02 and 03 UK landline numbers. Including Free 0845 / 0870 and 197 local Directory Enquiry calls subject to our Fair Usage Policy.
  3. Applicable to calls made from KC landline to UK mobiles and within the allowed time bands of your chosen phone plan. These calls are timed to the next whole minute. View our phone plan information here.
  4. 118288 national directory enquiry calls are subject to our Fair Usage Policy.

General
A 13.75p set up charge per call applies to calls made outside your inclusive call allowance. Call charges (excluding VAT) are subject to rounding to the next whole penny. VAT is applied after rounding. You need to live within the area of our network to get KC Talk. Subject to a new 12 month contract. Prices shown are for payment by Direct Debit and with for paper-free billing. Add 50p for non-Direct Debit payment types and 50p for paper billing.

Request a chat with a member of our customer service team

Fair Usage Policy

0845 and 0870 inclusive calls

Packages that have 0845 and 0870 inclusive calls, have up to 60 minutes duration (excluding calls to identified dial-up internet access numbers) during applicable inclusive times. Redial before 60 minutes to avoid being charged. Fair Usage Policy: 1,000 minutes or 150 calls in a month. If either of these limits is exceeded by the customer, KC reserves the right to charge the standard KC rates for these calls (as shown in the above table) until further notice.

Calls to 197 Directory Enquiries

KC Local & Weekends, KC Local, Evenings & Weekends and KC Anytime include up to 30 calls per month to 197 during applicable inclusive times. After that standard KC pence per call charge applies.

Calls to 118288 national directory enquiries

KC Anytime includes up to 30 calls per month to 118288 national Directory Enquiries service 24/7. After that standard KC pence per call charge applies

KC Talk tariff information

The times of day your free calls and mobile minutes apply differs from package to package. The table below shows you when these are included and at what times of day they apply.

Call types and when they're included KC Local KC Local & Weekends KC Local, Evening & Weekends KC Anytime
Free local calls All day, every day of the year
Free national calls to 01, 02 and 03 numbers None Midnight Fri - midnight Sun 7pm-7am Mon to Fri
7pm Fri to 7am Mon
All day, every day of the year
Free 0845 and 0870 calls
Free 197 Local Directory Enquiries
Free 118 288 National Directory Enquiries None None
Free minutes to UK mobiles 60 mins each month
Midnight Fri - 7am Sat
7pm Sat - 7am Sun
7pm Sun - midnight Sun
60 mins each month
Midnight Fri - midnight Sun
120 mins each month
Midnight Fri - midnight Sun
180 mins each month
7pm - 7am Mon to Fri
7pm Fri - 7am Mon

General
A 13.75p set up charge per call applies to calls made outside your inclusive call allowance. Call charges (excluding VAT) are subject to rounding to the next whole penny. VAT is applied after rounding. You need to live within the area of our network to get KC Talk. Subject to a new 12 month contract. Prices shown are for payment by Direct Debit and with for paper-free billing. Add 50p for non-Direct Debit payment types and 50p for paper billing.