Common questions about usage

How do I check my usage?

Go to www.karoo.co.uk/controlpanel, enter your Karoo username and password and click 'Check My GB Usage'. This will give you a chart of your current and previous usage periods.

How will I know if I go over my usage allowance?

We'll email you when you are getting close to your limit but don't worry, if you want to use more, you can. Our pay-as-you-go option will kick into place which means you're never stuck without your service. For customers on Karoo Lite, additional usage is just £3 per GB or part thereof. For other packages it's even cheaper, at just £2 per GB or part thereof.