Help and Support

  • Disconnections/Slow Speeds

    Over the last couple of weeks we have been seeing lots of calls reporting disconnections and slow speeds. On most of these calls the internet connection has been working fine but the wireless connection within the home has been intermittent. This is often caused by not using the best wireless channel on your router. We have lots of useful help online for resolving wireless related problems including how to change your wireless channel to improve performance.

    Last update: 17:35:27 - September 18, 2014 Next update: 17:35:27 - September 26, 2014

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