Remote Working

Information on the move can help resolve issues remotely

When I’m out of the office

It’s a fact of business life that having information on demand when you’re away from the office has become a key requirement. Apart from making you and your business more flexible in responding to requests from customers or colleagues quickly, information on the move can help resolve issues remotely and keep informed about what your competitors are doing.

The most practical way of doing this is using a mobile “Smartphone”, sometimes called a device, which allows you to send and receive emails, brows the internet and also look at documents whilst on the move.

Once the domain of senior executives, devices like Blackberry are now accepted as very much an every day business tool.. With a Blackberry it’s possible to stay in touch via email wherever there’s mobile coverage, using a simple keypad not much bigger than the kind you’d find on a normal mobile.

They also have a full colour screen, camera and media player.

The main criteria to think about when deciding whether Blackberry is appropriate for your business is whether you are using an email application such as Microsoft Exchange, in which case there may be some integration work required. Your KC account manager will be happy to go through the steps with you.

Mobile Broadband

Whilst a Smartphone offers hand held flexibility, to more effectively do things like work on complex documents or give presentations a laptop will often be the best option. On many occasions however accessing a fixed line connection in places like hotels or customer sites can be difficult. This is where mobile broadband can help.   Working with our partner mobile network o2, KC can provide mobile broadband to businesses of any size.

Mobile broadband is very easy to use – provided you have an available USB interface on your laptop, KC provide a small piece of hardware known as a “Dongle” which plugs straight in. Provided there’s mobile coverage at your location, it’s ready to use for accessing the internet immediately.

 

When I'm at Home

Hosted Exchange

For smaller businesses the cost of buying and maintaining computer hardware can sometimes be too much. KC recognise that businesses should be freed from the burden of managing things like servers and be left to what they do best – running successfully!

What then if there was an email platform that allowed a business to only pay monthly for the users that actually needed on it, with no need for any hardware on site, removing the need for maintenance and upgrade costs?

KC offer the capability to remotely host a Microsoft Exchange mail platform, accessible from wherever there’s a connection to the internet. The number of users is down to your business, and we also provide a comprehensive suite of administration tools to make any management tasks as quick and straightforward as possible.

This isn’t however a budget solution – nearly all of the features available from a “Real” server are present with Hosted Exchange, including shared calendars, address books and distribution lists. Your mail is stored in our state-of-the-art facility in London, protected from loss and in a secure environment .

We’re so confident that Hosted Exchange can make a difference to your costs that we offer a thirty day trial - absolutely free. Your KC account manager will be happy to talk to you about it.

Hosted Sharepoint

One of the issues which businesses face is how to manage the scarce resources they’ve got in the most effective way. Whilst email is a great tool for sharing information with many people quickly, it also has it’s shortcomings. Emails and their attachments are frequently sent to small groups of people, meaning that staff can actually be talking about different versions.

But the biggest overhead associated with working this way is not having a common area to store information in, amend documents, share ideas and collaborate in an effective way. Hosted Sharepoint from KC can make these things happen.

Sharepoint gives businesses the capability to set up a secure website where documents can be stored and version controlled, acting as an online library. Once set up, people from different parts of the organisation – or even different organisations – can work together in a closed environment.

Hosted in our state of the art facility in London, all the information is secure and protected from loss. And with Sharepoint you only pay for the number of people who are using it and the amount of information being stored.

Sharepoint removes the complexity of setting up network connections between people in different locations, and leaves them free to do what they do best – work together. Your KC account manager will be happy to talk to you about it.

"I am a great admirer of KC and the service they provide. Keep up the good work."
Simon Hubbard, Vehicle Livery Solutions