Call Recording can help your business by not only providing a record of conversations with your customers, but also by being used as the basis for ongoing training and development. Handling enquiries about the details of a specific call which may be under query can be a time consuming and costly process. KC can help.
Organisations are increasingly recognising the importance of recording and storing recordings of customer calls. With KC these call records can be instantly accessed online from anywhere in the world.
With NCR from KC your calls are captured and recorded as they pass through our network and stored remotely
What does Call recording from KC offer?
Because our recording service is online (which means it’s done in our network), it’s much easier to set up than it would be if you were to buy your own equipment. It also means no ongoing maintenance costs to deal with, nor does it consume any power.
With no monthly subscription or recurring costs, your business can have NCR for a one off set-up fee and only be charged when calls are recorded at simple pence per minute rates.
Call us today for a quote on 01482 337733
Call us on 0800 915 5777
"KC made the process of selecting and installing our new phone system easy"
Katy Swaby, Enviromail
KC is a KCOM Group PLC business © KCOM Group PLC 2010
