FAQs
KC provides a complete set of security solutions, which deliver end to end protection for small businesses through to public sector organisations looking to provide citizen services to their communities.
Send us your question
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Question
Submitted on September 29 2011
What’s the difference between a VPN and an SSL VPN?
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answer
A VPN (Virtual Private Network) allows a remote user to connect to a corporate network in a secure manner using the public Internet. Communications between the remote user and the company network are encrypted and sent through a "tunnel". Traditionally, VPN's have relied on IPSec (Internet Protocol Security) technology which usually require third-party hardware and / or software but VPN's using SSL (secure sockets layer) connections are common. SSL VPN’s allow a user to connect from any device with a web browser without the need to install client software on a device. To understand which one is right for your business needs, please contact the Security Team directly.
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Question
Submitted on September 20 2011
I have been asked to complete a Security Audit – what and how can I do this?
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answer
Unfortunately you do not tell me which Audit you have been asked to complete or which industry you are from. KC can assist you with PCI audits; BS27001 audits;
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Question
Submitted on September 18 2011
What is DPA? HIPAA? PCI?
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answer
These are all acronyms associated to rules and regulations which govern Data within businesses. DPA refers to the Data Protection Act 1998– Is the main piece of legislation that governs the protection of personal data in the UK. Although the Act itself does not mention privacy, it was enacted to bring UK law into line with the European Directive of 1995 which required Member States to protect people's fundamental rights and freedoms and in particular their right to privacy with respect to the processing of personaldata. HIPAA(“Health Insurance Portability and Accountability Act 1996”) is specific to the Healthcare industry which provisions also address the security and privacy of health data. It is a US law, and although not mandatory in the UK, it is considered a serious piece of legislation by UK healthcare providers. PCI – “Payment Card Industry”- The major credit card issuers created the PCI compliance standards to protect personal information and ensure security when transactions are processed using a payment card. All members of the payment card industry (financial institutions, credit card companiesand merchants) must comply with these standards if they want to accept credit cards. Failure to meet compliance standards can result in fines from credit card companies and banks and even the loss of the ability to process credit cards. If you sell online and accept payment via credit cards, this is a serious requirement for you to adhere to within the realms of IT Security, your systems and data. To understand more about any of the above acronyms for assistance with any other legislation queries around IT Security, please contact the KC Security Team security@kc.co.uk
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Question
Submitted on September 02 2011
I have some kit I bought ages ago but never installed it – what can I do?
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answer
Please contact the KC Security Team. We can understand what “kit” you have purchased, whether it is still suitable and help you work out how best to implement this into your business. Security@kc.co.uk
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Question
Submitted on August 25 2011
I am a small business – do I need everything listed on your website?
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answer
Absolutely not. Depending upon the size of your business and the nature of your business will determine what you may need as an immediate requirement and a nice to have solution. Please refer to the section entitled “SECTORS” on the KC website to understand more about your business type and please contact the Security Team at security@kc.co.ukto discuss your individual needs
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Question
Submitted on August 21 2011
What really happens if I don’t have IT Security on my network?
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answer
Let me answer this with a question – what happens if you don’t lock your business premises at night? Chances are someone might enter and cause damage, but chances are they might not. IT Security is no different – you need to put secure measures in place within your network to keep the bad guys coming in, but to also protect two of your most valuable assets – your people and your Customers information. By having the right Security measures in place for your business can ensure that you also meet legislation about protecting data (Data Protection Act) and other regulations imposed on different vertical markets (FSA; PCI; DPA; HIPAA etc).
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Question
Submitted on August 13 2011
Do I have to update everything on my network?
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answer
In short, Yes! Would you have an alarm system on your home and never set it? There are times when the trade off between patching and upgrading outweighs the time constraints to deliver this. If that is the case, then you should look at outsourcing your IT Security. Talk to us about your best course of action.
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Question
Submitted on August 11 2011
We are a financial company, what legislation is important for my business?
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answer
Banks and financial businesses including insurance and accountancy firms are popular targets for hackers, phishing scams, internal leaks, and other cyberfraud because of the financial gains to be made. The Financial Services Authority (FSA) govern your industry and have created a wealth or reports such as “Data Security in Financial Services Firms’ controls to prevent data loss by their employees and third-party suppliers” freely available to download from their website http://www.fsa.gov.uk/pubs/other/data_security.pdf For more information about the FSA Governance and other Regulatory bodies such as PCI (Payment Card Industry), please contact us and we can assist you.
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Question
Submitted on August 11 2011
What is a UTM?
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answer
UTM means Unified Threat Management and is simply a device which houses many elements of IT Security required for your business on one appliance. Different manufacturers will include or allow modular options to add additional functionality but all will offer as standard, a firewall, virtual private network (VPN) and some form of Intrusion services. Some include and others allow optional purchase of other elements such as Anti-Virus and Anti-Spam; Content Filtering; Intrusion Detection; 2 Factor Authentication and more. Talk to KC about your needs and which UTM device best suits your business needs from a portfolio of leading solutions from Check Point, Cisco, NetPilot, Fortinet, Sonicwall.
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Question
Submitted on August 10 2011
Do you carry and EAL Certified Solutions?
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answer
The KC Security portfolio delivers solutions to meet the needs of start up businesses through to large corporate enterprise and Public Sector bodies. KC does carry EAL certified solutions and can work with you to understand which solution best suits from some of the world’s leading security manufacturers including Check Point; Cisco, Fortinet, Sonicwall and many others. For more information, please contact the Security Team.
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