Reliable Internet connection provides Sewell guaranteed high speeds
“We need a connection that supports our infrastructure and is totally robust. We’ve had some experience of other providers but only KC can deliver the level of reliability we need at the right price.” Glen Poskitt, Head of Technology, Sewell Group
Sewell Group: Making a positive difference to people’s lives
Sewell Group was established in 1876 as a general construction company. 135 years on and the organisation is now considered one of Yorkshire’s most successful businesses.
Pioneering in a number of different sectors, including health and education, the group is made up of four distinct but inter-related divisions: Developments, Construction, Facilities Management and Retail. Sewell Group employs a 320+ strong workforce and in 2011 was voted 7th in a list published by the Sunday Times which independently judges the UK’s best organisations to work for.
Sewell Group is a company that prides itself on being proactive, innovative and customer focused, with tangible strengths in activity and systems integration. The organisation’s dedicated and focused people connect with their customers and add true value in all that they do. An example of this is the utilisation of Citrix Cloud Technology, an innovative way for all Sewell Group business users to access their desktop facilities and applications from wherever they are in the world at any time, day or night.
Why Sewell Group chose Internet Leased Line from KC
Technology based service features like cloud computing are a major part of Sewell Group’s delivery, speed and reliability needs, all of which are business critical. Internet Leased Line from KC connects Sewell Group directly to the internet through a dedicated fibre connection that guarantees high speeds and 99.85% service availability. Glen Poskitt, Head of Technology at Sewell Group, explains: “We’ve currently got over 100 users of our cloud computing facility and we need a completely dependable connection. Imagine if our connection was lost for even a minute. That’s a total collective downtime of over one and a half hours – something neither Sewell Group or our clients can afford. With Internet Leased Line supporting our growing infrastructure we’re confident we can grow our office based users by around 30% over the coming year.”
A dedicated connection for a devoted service
KC’s Internet Leased Line is delivered over an uncontended connection which means that it isn’t shared with other companies and therefore provides a much faster service.
What is a ‘Symmetrical Service’ and why is it so important to Sewell Group?
Internet Leased Line from KC provides a symmetrical connection which means that our business users can upload and download at the same high speed. This is essential to Sewell Group as the company provides up-loadable applications online to its customers as Glen explains: “Our business users are very reliant on speed and would soon become frustrated if our applications couldn’t be accessed quickly. The speeds we require just aren’t available over a traditional broadband connection; KC’s Internet Leased Line is both usable and reliable.”
“Internet Leased Line from KC gives you the reliability and resilience required to stand by your online service promises with complete confidence.” Lindy Andersen, Sales Manager, KC.
"Can I thank the people at KC . The customer service levels have been fantastic"
Simon Langley, York IT Services