You'll get all this…

  • Fast, reliable broadband

  • Free configured wireless router for a reliable connection1

  • Your Broadband and Phone all on one bill

  • Alerts letting you know if you’re close or over your monthly limit

  • Keep track of your phone and broadband usage with KCOnline account

Customer notice: KC price changes from 1st November 2014

Find out more about the changes >

Choose your Broadband & Phone package

Product Home Home Plus Home Xtra Home Unlimited

Download limit


Monthly line rental included

Yes Yes Yes Yes

Free UK Evening/Weekend calls

(Including 0845, 0870, 197)2

Yes Yes Yes Yes

Free UK 24/7 calls

(Including 0845, 0870, 197)2

No No Yes Yes

Free UK Weekend calls to mobiles3

120 mins 120 mins No No

Free UK Evening & Weekend calls to mobiles3

No No 180 mins 180 mins

Free 118288 Directory Enquiry calls

(On an Evening/Weekend)4

No No Yes Yes


a month

£30.99 a month5 £34.99 a month5 £39.99 a month5 £44.99 a month5

Order product

Start order Start order Start order Start order

…or call our team on 01482 604954

Choose your add ons

YouView from KC

  • Free 500GB YouView box
  • Access pay for movies through Sky Store and NOWTV
  • 7 day scrollback
  • Pause, rewind and record live TV
  • 1,000s of hours of on demand content
  • Existing KC customer selecting a new TV package will start a new contract.

£12.00 p/m

£6.00 p/m

KC Multi Care

  • Free PC tune ups
  • Kaspersky full virus protection for all your devices

from £6.99 p/m

KC Global

Free international fixed line phone calls for one low monthly price to your 50 most popular destinations6

£5.00 p/m

Discount 25

Save 25% on national and international calls.


Ex directory

You will not be listed in the phone book

£ Free

KC Favourites

Save up to 25% on calls to your 10 favourite numbers.

£ Free

Wireless router

  • High speed Zyxel AMG 1302 t10-b
  • Existing KC customer selecting a wireless router will start a new contract.

£ Free + £6.49 p&p

Provide paper bills

Online billing is free


Start order again



One off

£ (on first bill)

18 month contract

Free with every KC Broadband & Phone package

  • Local help line

    Free local support.

  • City-wide WiFi

    You're more connected than ever with KC.

  • Unlimited local calls

    Free local landline calls 24/7.

  • Free wireless router

    Optimised for best performance.

More free extras

  • Free Message Minder 1571 answer phone service

    Our simple to use voicemail service for your landline. Just dial 1571 from your KC line to listen to your messages.

  • Free Caller Display

    Seeing the number of the caller before you answer for that extra level of security.

  • Free personal webspace

    Use it for hosting your own website.

  • Free mailboxes

    Set up personal email addresses for you and your family.

See more extras

A reliable connection with local support and loads of extras

KC's Broadband package is full of extras that help keep you connected to friends and family.

Award-winning Customer Service based in Hull

We've been ISPA Awards finalists for 5 years running and we won 'Best Customer Experience' award in 2013.

We're just one local call away or you can even pop in to our Customer Centre on Carr Lane in Hull city centre. We're the only major broadband provider in the UK to offer a face-to-face walk-in centre if you need help.

Free technical support

Unlike other providers, we don't charge expensive call rates for technical support. No 0870 or 0844 numbers to call. Just one free local call from your KC home phone and you'll speak to someone here, in Hull, who can help you quickly.


You'll get your very own online account login which means you can keep up with your broadband usage, check your recent bills and even change your personal details when you need to, 24/7. If you're an existing broadband customer, you can set up your account here.

Broadband usage alerts

To help you keep track of what you're using, we send you email alerts when you reach 50%, 75%, 90% and 100% of your allowance which helps prevent any unexpected charges.

Free WiFi hotspots

We have dozens of Wi-Fi hotspots in Hull city centre that you can use for free if you're a KC broadband customer.

Find out more about Wifi

Legal Stuff
All prices and offers subject to availability in your area and include VAT and payment by Direct Debit. Add £1 to the monthly rental price for other payment types and 50p for paper billing. Contract terms and additional usage fees apply. A 13.75p set up charge per call applies to calls made outside your inclusive call allowance and call charges (excluding VAT) are subject to rounding to the next whole penny. VAT is applied after rounding. You need to live within the area of our network to get KC bundles. Broadband speeds are dependent on how far you live from the exchange and the wiring within your home. We’ll provide you with a typical speed for your postcode area or you can check your postcode speed below.

  1. Subject to a £6.49 delivery fee.
  2. Local calls to geographic landline numbers only. Inclusive national calls to 01, 02 and 03 UK landline numbers. 0845, 0870, 197 local directory enquiry calls and 118288 national directory enquiry calls subject to our Fair Usage Policy.
  3. Inclusive mobile minutes applicable to calls made from your KC landline to UK mobiles within the time bands of your chosen phone plan. These calls are timed to the next whole minute.
  4. 118288 national directory enquiry calls are subject to our Fair Usage Policy.
  5. 18 month contract applies. Package subject to our Fair Usage Policy. Standard pence-per-minute rates apply thereafter.
Request a chat with a member of our customer service team

Fair Usage Policy

0845 and 0870 inclusive calls

Packages that have 0845 and 0870 inclusive calls, have up to 60 minutes duration (excluding calls to identified dial-up internet access numbers) during applicable inclusive times. Redial before 60 minutes to avoid being charged. Fair Usage Policy: 1,000 minutes or 150 calls in a month. If either of these limits is exceeded by the customer, KC reserves the right to charge the standard KC rates for these calls (as shown in the above table) until further notice.

Calls to 197 Directory Enquiries

KC Local & Weekends, KC Local, Evenings & Weekends and KC Anytime include up to 30 calls per month to 197 during applicable inclusive times. After that standard KC pence per call charge applies.

Calls to 118288 national directory enquiries

KC Anytime includes up to 30 calls per month to 118288 national Directory Enquiries service 24/7. After that standard KC pence per call charge applies