You'll get all this…
Fast, reliable broadband
Free configured wireless router for a reliable connection1
Your Broadband and Phone all on one bill
Alerts letting you know if you’re close or over your monthly limit
Keep track of your phone and broadband usage with KCOnline account
Free with every KC Broadband & Phone package
Email & anti-virus
Stay safe from unwanted spam or viruses.
Local help line
Free local support, whenever you need it.
You're more connected than ever with KC.
Unlimited local calls
Free local landline calls 24/7.
Free wireless router
Optimised for best performance.
More free extras
Free Message Minder 1571 answer phone service
Our simple to use voicemail service for your landline. Just dial 1571 from your KC line to listen to your messages.
Free Caller Display
Seeing the number of the caller before you answer for that extra level of security.
Free personal webspace
Use it for hosting your own website.
Set up personal email addresses for you and your family.
Award-winning Customer Service based in Hull
We've been ISPA Awards finalists for 5 years running and we won 'Best Customer Experience' award in 2013.
We're just one local call away or you can even pop in to our Customer Centre on Carr Lane in Hull city centre. We're the only major broadband provider in the UK to offer a face-to-face walk-in centre if you need help.
Free technical support
Unlike other providers, we don't charge expensive call rates for technical support. No 0870 or 0844 numbers to call. Just one free local call from your KC home phone and you'll speak to someone here, in Hull, who can help you quickly.
You'll get your very own online account login which means you can keep up with your broadband usage, check your recent bills and even change your personal details when you need to, 24/7. If you're an existing broadband customer, you can set up your account here.
Broadband usage alerts
To help you keep track of what you're using, we send you email alerts when you reach 50%, 75%, 90% and 100% of your allowance which helps prevent any unexpected charges.
Free WiFi hotspots
We have dozens of Wi-Fi hotspots in Hull city centre that you can use for free if you're a KC broadband customer.Find out more about Wifi